Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our website. It also has details of various other key pieces of information you may be interested in.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
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Our Service Protections

Although it has never happened, in the case of Closed Door Security causing permanent damage to your IT systems as a result of our services, we are covered for both Public Liability and Personal Indemnity up to £1m each.
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VAT and Company Number

Closed Door Security are a VAT registered company and therefore, by law, charge 20% VAT on our services.
Our company number is: SC585645.
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Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This is from the ‘contact us’ feature. Personally identifiable information (“Personal Information”) may include, but is not limited to:
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– Name
– Email address
– Telephone number

We collect such Personal Information for the following purposes:– To provide and operate services to you.
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– To provide our users with ongoing customer assistance and technical support.
– To be able to contact our visitors and users with general and personalised service-related notices and promotional messages.
– We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them.
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Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
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Cookies
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Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.We use “cookies” to collect information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Security
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Being a security company ourselves, the security of your Personal Information is extremely important to us. All network traffic between yourselves and us is encrypted and cannot be viewed by any third parties. We run regular penetration tests against our own infrastructure and website, using multiple suppliers. As with everything regarding IT security, we cannot guarantee absolute security due to new vulnerabilities being discovered each day.
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Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
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Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
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Compliance With Laws

By law, you can ask us what information we hold about you, and you can ask us to correct this if it is inaccurate. If we have asked for you consent to process your personal data, you may withdraw consent at any time. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. We will disclose your Personal Information where required to do so by law or subpoena.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the contact details section of this policy.

Other Policies and Complaints

If you wish to make a complaint please email info@cdsec.co.uk, we can then send you a copy of our complaints policy. If you wish to view any other policies, please use the above email to request a copy.
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Changes To This Privacy Policy

Closed Door Security keeps it’s privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13th April 2021.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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Contact Us

If you have any questions about this Privacy Policy, please contact us at info@cdsec.co.uk